The Scottish Public Pensions Agency (SPPA) administers pensions on behalf of the Scottish Government for Teachers, the Police and Firefighters as well as for employees of the National Health Service in Scotland.
SPPA also provides policy advice to Scottish Ministers on public sector pension issues and is responsible for developing the regulations for Scotland’s Local Government Pension Scheme – and for determining any appeals made by its members. SPPA also provides a pension calculation service for the Legal Aid (Scotland) Pension Scheme and the Scottish Parliamentary Pension Scheme.
Provide excellent customer service, combining skills and technology to maximise efficiency and deliver best value to taxpayers in Scotland.
Our mission is to put our customers’ needs at the heart of all we do
Our Strategic Aims
- Customer First – know our customers, understand their needs and provide excellent customer experience
- Operational excellence – deliver best value and high quality in all that we do
- Developing our people – support and empower our people to be successful and satisfied in their work
- Collaborate effectively – Improve colleague collaboration, evidence clear improvements in our wellbeing, diversity, inclusion and sustainability.