To contact us, please select from the options below:

NHS Enquiry

Email us

Please select from the options below:

Monday: 9am to 5pm

Tuesday: 9am to 5pm

Wednesday: 9am to 1pm*

Thursday: 9am to 5pm

Friday: 9am to 4.30pm

* Please note: our phone lines are available on Wednesdays until 1pm.

  • Email us: sppacontactus@gov.scot
  • Write to us: Scottish Public Pensions Agency, 7 Tweedside Park, Tweedbank, Galashiels, TD1 3TE
  • Our office isn't open to members of the public. Unfortunately, this means that if you arrive at our office, our staff will not be able to discuss your pension with you. You are still able to drop documents to our office in person, should you require.

Teachers Enquiry

Email us

Please select from the options below:

Monday: 9am to 5pm

Tuesday: 9am to 5pm

Wednesday: 9am to 1pm*

Thursday: 9am to 5pm

Friday: 9am to 4.30pm

* Please note: our phone lines are available on Wednesdays until 1pm.

 

  • Email us: sppacontactus@gov.scot
  • Write to us: Scottish Public Pensions Agency, 7 Tweedside Park, Tweedbank, Galashiels, TD1 3TE
  • Our office isn't open to members of the public. Unfortunately, this means that if you arrive at our office, our staff will not be able to discuss your pension with you. You are still able to drop documents to our office in person, should you require

Police Enquiry

Email us

Please select from the options below:

Monday: 9am to 5pm

Tuesday: 9am to 5pm

Wednesday: 9am to 1pm*

Thursday: 9am to 5pm

Friday: 9am to 4.30pm

* Please note: our phone lines are available on Wednesdays until 1pm.

 

  • Email us: sppacontactus@gov.scot
  • Write to us: Scottish Public Pensions Agency, 7 Tweedside Park, Tweedbank, Galashiels, TD1 3TE
  • Our office isn't open to members of the public. Unfortunately, this means that if you arrive at our office, our staff will not be able to discuss your pension with you. You are still able to drop documents to our office in person, should you require

Firefighter Enquiry

Email us

Please select from the options below:

Monday: 9am to 5pm

Tuesday: 9am to 5pm

Wednesday: 9am to 1pm*

Thursday: 9am to 5pm

Friday: 9am to 4.30pm

* Please note: our phone lines are available on Wednesdays until 1pm.

 

  • Email us: sppacontactus@gov.scot
  • Write to us: Scottish Public Pensions Agency, 7 Tweedside Park, Tweedbank, Galashiels, TD1 3TE
  • Our office isn't open to members of the public. Unfortunately, this means that if you arrive at our office, our staff will not be able to discuss your pension with you. You are still able to drop documents to our office in person, should you require

Pension Sharing on Divorce (PSOD) Enquiry

To submit an enquiry, please email the PSOD team.

Local Government Enquiry

To submit an enquiry, please email the LGPS Team

Scottish Legal Aid Board Enquiry

To submit an enquiry please email the Scottish Legal Aid Board Team

Scottish Parliamentary Pension Scheme Enquiry

To submit an enquiry please email the MSP Team

Freedom of Information Enquiry

To make a request under the Freedom of Information (Scotland) Act, please visit our Freedom of Information website area.

Media Enquiry

To submit an enquiry, please email the Communications Team

Pension Tracing Service

The Pension Tracing Service is an impartial service to help locate your lost pensions. They also offer an advisory service.

Telephone Number and Postal Address

Phone us:

Our telephone number: 01896 893000

  • Monday: 9am to 5pm
  • Tuesday: 9am to 5pm
  • Wednesday: 9am to 1pm*
  • Thursday: 9am to 5pm
  • Friday: 9am to 4.30pm

* Please note: to concentrate on staff training and development, our phone lines are only available on Wednesdays until 1pm.

Our postal address

Scottish Public Pensions Agency, 7 Tweedside Park, Tweedbank, Galashiels, TD1 3TE

Our office isn't open to members of the public. Unfortunately, this means that if you arrive at our office, our staff will not be able to discuss your pension with you. You are still able to drop documents to our office in person, should you require

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