Police and Firefighter member update
We are currently prioritising time-critical legislative pension changes related to the McCloud 2015 Remedy ruling. This means you may experience significant delays in getting a response to your webform query. We would like to apologise for any delays, we are working as hard as we can to respond to you. Find out more
If you are an NHS, Teachers, Police or Firefighter scheme member, contact us using our webform.
You will need your National Insurance Number and Scheme Reference Number, You can find these details on your payslip.
For all other enquiries, please use the options below:
Employers, Solicitors and Third Party Representatives
Employers and Third Parties Only
If you need to contact us please use the following email addresses. Member should not use the email addresses below you should contact us via the webform https://pensions.gov.scot/contact-us
NHS and Teachers Retirement applications
- NHS: SPPAnhsretapp@gov.scot
- STPS: stssretirementapp@gov.scot
Bereavements Team: bereavementsteam@gov.scot
Service/Transaction enquiries, in relation to opting in and out, additional benefit contracts etc: sppaserviceinternal@gov.scot
Injury Benefits (NHS): sppainjury@gov.scot
Pension Sharing on Divorce (PSOD): psod@gov.scot
For transfer-related enquiries: sppatransfers@gov.scot
Employer Data submissions: sppaedm-enquiry@gov.scot
Employer Contribution enquiries: sppa-finance@gov.scot
Police and Fire Employers For all Employer and Third Party enquiries please use: Sppapolice&fireemployers@gov.scot
Scottish Legal Aid Board Enquiry
To submit an enquiry please email the Scottish Legal Aid Board Team
Scottish Parliamentary Pension Scheme Enquiry
To submit an enquiry please email the MSP Team
The Local Government Pension Scheme Enquiry
Make a complaint
If your want to contact us regarding a complaint please email us at SPPAcustomercare@gov.scot
This should only be used to raise a complaint and should not be used for general correspondence.
Freedom of Information Enquiry
Media Enquiry
Telephone Number and Postal Address
If you want to contact us with a Pension query, please consider using the webform above to do this. Using webform ensures that we have all the information we need to deal with your query and get it to the correct team so that we can respond as quickly as possible with what you need.
Our postal address
Scottish Public Pensions Agency, 7 Tweedside Park, Tweedbank, Galashiels, TD1 3TE
Our office isn't open to members of the public. Unfortunately, this means that if you arrive at our office, our staff will not be able to discuss your pension with you. You are still able to drop documents to our office in person, should you require