Find out what we're doing to improve the service we provide

We've published our new Corporate Plan which sets out our direction for the next five years.  The plan focuses heavily on better understanding our key stakeholders, particularly members - by understanding what our members need, want and expect, we can begin to improve the services we provide.

Read our Corporate Plan

Read our Annual Business Plan

McCloud/Sargeant and the 2015 Remedy

Learn about the changes being introduced by the 2015 remedy and how it may affect you.

This page was last updated on 21 September 2022.

Find out more

Contact us

You'll find various methods to contact us and also solutions to the top queries we receive.

Contact Us here

Latest News

Your 2022 Annual Benefit Statement is now available


Your Annual Benefit Statement (ABS) estimates your pension benefits accrued up to the end of the most recent financial year (NHS GP Medical…

NHS Scotland Coronavirus Life Assurance Scheme


Scottish Ministers established a special temporary scheme that provided death in service benefits for relevant persons working for, or providing…

Changes to Commutation provision in the Police Pension Scheme 1987


From 1 April 2022, we are changing how retirement lump sums are calculated for 1987 Scheme members who are aged 50 or over and have between 25 and 30…

Cyber Security Resilience


In line with guidance being provided to other UK governmental agencies and departments, the SPPA is highlighting a need to increase cyber security…