How to change your bank details
As payrolls are run throughout the month, we cannot guarantee that details will be changed in time for your next payment. For this reason, we advise that old bank accounts remain open until the first successful transfer to the new details.
If you are receiving a pension from us and need to change your bank details, you can:
- use MyPension Online, our free online service to update your details
- contact us
- complete and return a change of bank details form