We have launched Engage, a new online pension portal that gives you quick and easy access to information about your pension.
You can use Engage to:
- access your pension documents, such as Annual Benefit Statements (ABS) or pension payslips
- update your email address, phone number, and home address
- update your bank details if you are retired
Login or create your Engage account
Accessing our MyPension Online portal
Our old MyPension Online portal will be phased out until it is taken fully offline on 31 March 2027.
While most services have now moved to Engage, there are some tasks that still require access to MyPension Online. These include:
- viewing historic ABS documents for members who are still paying into the pension scheme
- updating who receives your pension when you die, also known as your beneficiaries
We are continuing to develop Engage and over time will provide access to more services online.
Login to your MyPension Account
MyPension video guides
Adding or changing multi-factor authentication
Multi-factor authentication (MFA) is an additional layer of security on your MyPension account. These video guides will explain what MFA is, and walk you through how to add each method to your account.
SMS authentication
SMS authentication sends a single use code to your mobile number once you login.
TOTP authentication
TOTP authentication requires you to enter a single use code from an authenticator app on your smartphone once you login.
Reset your password
This video will walk you through how to reset your MyPension Online password.