Bereavement

If someone who has a pension with SPPA has died, phone our Bereavement Team on 01896 893000.

If you’d rather not speak to anyone, you can email us or use the UK Government’s Tell us Once  service that lets you tell most government organisations at once so you don’t have to contact us directly.

When a pension scheme member dies, their surviving family or dependants may be entitled to payments or pensions. We will check whether there are any death benefits payable and send the relevant claim forms to the personal representative and anyone entitled to dependant's benefits.

When you contact us, please have the following information:

• the deceased person’s name
• their date of birth
• their National Insurance number or pension reference number
• details of any surviving spouse, partner or dependant children
• contact details for the solicitor or executor dealing with the estate
• a photocopy of the full death certificate which you can post or email to us.

When we receive all the information required, we will:

• Stop any further payments
• Calculate any under or overpayment, and
• Pay anything due to you

This usually takes around eight weeks. We will let you know if more time is needed to complete the assessment.

We realise this can be a difficult and upsetting time, especially having to organise so much so soon after a death. If you have any questions, please phone or email us. We will do our best to help.

Useful Information

For further information on what you need to do when someone dies, see death and bereavement.