How to update changes to your personal details
It's important that we always have an accurate record of your personal details - including your name and address, marital status or, if you receive a pension from us, your bank details.
If any of these things change, you should inform us right away using any of the following options.
You can quickly make changes to your personal details using our Member Self Service portal - just select the 'Your details' tab and follow the instructions. If you haven't already registered for our online services, you can quickly register here.
Update by email
You can inform us of any changes by email. Please make sure you include both your previous details and the changes you want to make when you write to us.
If you're updating bank account details, by email, you'll need to complete and sign the change of bank details form and attach a scanned version to your email. Email:
Update by phone
You can call us to make any changes. Call:
NHS and Teachers: 01896 893 000
Police and Firefighters: 01896 893 080
Update by post
You can inform us of any changes by post. Please make sure you include both your previous details and the changes you want to make when you write to us.
To tell us about a change of bank account, complete and return this form. Don't forget to sign the form.
Our postal address is:
Scottish Public Pensions Agency
7 Tweedside Park