July 2020: Important COVID-19 (Coronavirus) update – Reduced telephony service

We’re continuing to follow Scottish and UK Government guidance and taken the appropriate preventative measures to protect our colleagues and services. We’re well prepared for the spread of the virus and continuing to deliver core services.

We are reviewing our current operations and will continue to deliver a reduced telephony service with our teams responding to ill health, injury and bereavement enquiries only. For colleague safety, our Mailroom will also be on a reduced resource, so your response may take longer than usual. You can read an update from Royal Mail on the Coronavirus here.

For all other enquiries, please use the below:

We’ll update our website when our full service is restored. The SPPA appreciate your understanding and patience at this time. A SPPA COVID-19 FAQ can be found here.